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24 Jul 2021

Full-Time Vacancy for Customer Service Representative at Focuslync Business Development

Focuslync Business Development – Posted by Echezonachi Ogbonna Lagos, Nigeria

Job Description

Focuslync Business Development provides business solutions that can enable you to move your business from where it is now to where you want it to be. We deliver business enhancement services. We also give stand alone and collective business enhancement services to our customers.


We are recruiting:

Job Title: Customer Service Representative

Location: Lagos

Employment Type: Full-time


Job Responsibilities

  • Retaining an optimistic, compassionate, and professional attitude toward clients always
  • Replying quickly to client inquiries.
  • Maintaining records of client dealings, transactions, statements, and grievances.
  • Communicating and harmonizing with colleagues as is essential.
  • Giving feedback on the efficiency of the customer service procedure.
  • Supervising a team of subordinate customer service representatives.
  • Communicating with clients through different channels.
  • Admitting and settling customer grievances.
  • Understanding our products inside and out so that you can reply customers’ questions.
  • Processing orders, forms, applications, and requests.
  • Guarantee client satisfaction and give professional customer assistance.


Job Requirements

  • Candidate must have a High School Diploma, General Education Degree, or equivalent.
  • Must have 2 to 10 years of proven work experience.
  • Must be able to stay calm when customers are worried or angry.
  • Must be proficient in using computers.
  • Must have experience working with customer support.



N40,000 to N90,000 per month.


Application Deadline

21st August 2021


How to Apply

Interested candidates should mail their CV to: using the Job Title as the subject of the email.

Job Categories: Customer Representative Jobs. Job Types: Full-Time. Salaries: ₦40,000 - ₦60,000, ₦60,000 - ₦80,000, and ₦80,000 - ₦100,000.

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