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22 Jul 2021

Full-Time Vacancy for Call Center Agent at GreenLife Oasis

GreenLife Oasis – Posted by Echezonachi Ogbonna Maryland, Lagos

Job Description

GreenLife Oasis is a complete service Business Development Consulting firm that focuses on employees empowerment, recruitment/human resources, agro services and entrepreneurship training and development and we accomplish these using our very skilled experts. We deliver leading-edge management strategy and HR infrastructure assistance. We offer relief from supervising your employees through human resource or staff outsourcing, training them to be efficient and align them with the culture of the company to accomplish the set objectives and goals. We assist them to fit talents with openings, train and supervise them using technology and skilled hands. At GreenLife Oasis, we fulfill customers’ business needs with high level of Professionalism, Integrity and devotion.

 

We are recruiting:

Job Title: Call Center Agent

Location: Maryland, Lagos

Employment Type: Full-time

 

Job Responsibilities

  • Reply incoming calls and answer to customer’s emails
  • Recognize and relay issues to supervisors
  • File all call data according to standard operating protocols
  • Acknowledge, document, and notify the management team of trends in client calls
  • Follow up customer calls where important
  • Finalize call logs and reports
  • Give product and service data to clients
  • Study, recognize, and settle customer grievances using applicable software
  • Process orders, forms, and application
  • Send calls to relevant resources
  • Other responsibilities as appointed.

 

Job Requirements

  • Candidate must have at least an OND qualification
  • Must be competent in related computer applications
  • Outstanding data entry and typing abilities
  • Active listening, oral, and written communication abilities
  • Capacity to deal with stressful situation properly.
  • Must have 1 to 3 years of proven work experience in a call center setting
  • Understanding of customer service methods and precepts

 

Salary

N80,000 to N120,000 per Month

 

Application Deadline

30th September 2021.

 

How to Apply

Interested candidates should send their CV to: cv@greenlifeoasis.com using the Job Title as the subject of the mail

Job Categories: Call Centre Agent Jobs. Job Types: Full-Time. Salaries: More than ₦100,000 and ₦80,000 - ₦100,000.

Job expires in 27 days.

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