Full-Time Vacancy for a Female Front Desk Officer at Proxynet Communications Limited
Proxynet Communications is an Information Technology Company focused on Enterprise Software Solutions, Systems Integrations, Network Security and disaster recovery Solution. Our businesses are firmly channeled to provide integrated, turnkey, technology solutions to the Telecommunications, financial, Government, manufacturing, Oil and blue chip sectors in Nigeria.
We are recruiting:
Job Title: Female Front Desk Officer
Employment type: Full Time
- Update account information so as to maintain customer records.
- Clarify customer’s complaint; figure out the cause of the problem; choose and explain the best possible solution to solve the problem and expedite correction or adjustment so as to resolve product and/or service problems.
- Follow up to ensure adequate resolution.
- Resolve customer complaints through the phone, email, or social media..
- Build strong customer database.
- Be the company gatekeeper.
- Sell products and services using cold calls, emails and social media
- Use computer technology to manage high call volumes.
- Work together with the customer service manager to make sure that proper customer service is being delivered.
- Take and prepare meeting minutes
- Candidate should have a basic qualification of OND or HND from a reputable institution
- Must be well grounded in the use of Computer especially in all office packages
- Be able to maintain a professional and courteous attitude with the customers at all times
- Outstanding verbal and written communication skills.
15th July, 2021.
How to Apply
Interested candidates should send their CV to: firstname.lastname@example.org using the job title as subject of the mail.
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